Terms and Conditions – Trice Sales App

Last Updated: 17 October 2026

1. Introduction

Welcome to Trice Sales App, a business management and sales tracking application provided by Trice Technologies (“we,” “our,” or “us”).

These Terms and Conditions govern your access to and use of Trice Sales App (“App”), including its features for company management, customer management, product management, sales tracking, inventory management, order processing, employee attendance, field visit tracking, and reporting.

By registering for, accessing, or using the App, you agree to these Terms and Conditions. If you do not agree with these terms, you should discontinue using the App.

2. Purpose of the Application

Trice Sales App is designed to help businesses manage and monitor their sales operations, customer relationships, distribution activities, products, inventory, employees, and related business information.

The features available to each user may depend on the subscription plan, configuration, permissions, and services agreed upon with Trice Technologies.

The App is intended to support business operations and decision-making. It does not replace the user's responsibility to maintain accurate business records and comply with applicable laws.

3. Account Registration and Access

To use the App, a business or authorized user may be required to provide accurate registration and account information.

Users agree to:

The business account owner or designated administrator is responsible for managing user accounts, assigning permissions, and removing access when an employee or other user is no longer authorized.

4. Company and Business Information

Businesses may enter company details, branch information, distributor details, stockist information, retailer records, customer details, products, pricing, sales transactions, inventory records, and other operational data.

The business using the App is responsible for ensuring that all information entered is accurate, current, and lawfully obtained.

Trice Technologies is not responsible for business losses or incorrect decisions arising from inaccurate, incomplete, outdated, or improperly entered information supplied by users.

5. Customer, Employee, and Third-Party Data

Businesses using the App must ensure that they have the necessary rights, permissions, notices, and lawful grounds to collect, store, and process information relating to their customers, employees, distributors, retailers, and other individuals.

Users must not upload, store, or process personal information unlawfully or use the App to engage in activities that violate applicable privacy or data protection laws.

The business is responsible for ensuring that access to customer and employee information is restricted to appropriately authorized users.

Trice Technologies will handle information processed through the App in accordance with its Privacy Policy and applicable contractual and legal obligations.

6. Acceptable Use

Users agree to use the App only for lawful business purposes.

Users must not:

We reserve the right to investigate suspected misuse and take appropriate action in accordance with these terms and applicable law.

7. Sales, Orders, Products, and Inventory

The App may provide features for recording sales, creating orders, managing product information, tracking stock, monitoring collections, and generating business reports.

Users are responsible for verifying product details, pricing, discounts, taxes, order quantities, stock availability, payment records, and transaction entries.

The App serves as a management and record-keeping tool. Unless explicitly agreed in writing, Trice Technologies does not act as a seller, distributor, payment recipient, or party to transactions between businesses and their customers.

Any sale, purchase, delivery, return, refund, credit arrangement, or payment dispute remains the responsibility of the relevant parties involved.

8. Employee Attendance and Location Features

Where enabled, the App may support employee attendance, check-ins, field visits, location-based activities, and salesperson performance monitoring.

Businesses are responsible for informing their employees about the use of these features and ensuring that their implementation complies with applicable employment, privacy, and data protection requirements.

Users must provide any required device permissions for features they choose or are authorized to use. Location data and attendance records must not be manipulated or misused to misrepresent employee activities.

The availability and accuracy of location-based features may depend on device settings, GPS signals, internet connectivity, and other technical factors.

9. Subscription, Fees, and Payments

Where the App is provided under a paid subscription or service agreement, the applicable fees, subscription period, payment schedule, renewal terms, and included features will be communicated separately through the relevant quotation, invoice, subscription details, or agreement.

Users agree to pay applicable charges in accordance with the agreed payment terms.

Failure to make payments when due may result in restricted access, suspension, or termination of the service, subject to the applicable agreement and any required notice.

Any refunds, cancellations, renewals, or changes to subscription plans will be governed by the applicable commercial agreement or written policy communicated by Trice Technologies.

10. Availability and Technical Support

Trice Technologies will make reasonable efforts to maintain the availability and functionality of the App.

However, uninterrupted or error-free operation cannot be guaranteed. Access may occasionally be affected by maintenance, software updates, server issues, internet connectivity, third-party service failures, security incidents, or circumstances beyond our reasonable control.

Technical support, maintenance, updates, and service response times may depend on the applicable subscription or service agreement.

We may modify, update, improve, or discontinue individual features where reasonably necessary, subject to applicable contractual obligations.

11. Data Backup and User Responsibility

Businesses are responsible for reviewing their records and maintaining any additional backups required for their operations.

Although appropriate backup and recovery measures may be implemented depending on the service configuration, Trice Technologies does not guarantee that every record will be recoverable in every circumstance.

Users should periodically verify important sales, customer, inventory, payment, and other business records and retain independent copies where necessary.

Any backup, export, restoration, or data migration services included in the subscription will be governed by the relevant service agreement.

12. Intellectual Property Rights

The App, including its software, design, interface, features, branding, documentation, and related materials, is owned by or licensed to Trice Technologies and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of the App or its underlying technology to users.

Businesses retain their rights to the business information and content they provide, subject to applicable law and the rights necessary for Trice Technologies to deliver the agreed services.

Users may not reproduce, distribute, sell, modify, or commercially exploit the App or its intellectual property without prior written authorization, except as permitted by law.

13. Third-Party Services

The App may rely on or integrate with third-party services, including hosting providers, mapping services, communication platforms, payment systems, and accounting or ERP applications.

The use of these services may be subject to separate terms and privacy policies.

Trice Technologies is not responsible for interruptions, changes, or independent actions of third-party services outside its reasonable control. This does not exclude any responsibility that cannot legally be excluded or any obligations expressly accepted under a separate agreement.

14. Limitation of Liability

To the extent permitted by applicable law, Trice Technologies will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the App.

This may include losses resulting from business interruptions, inaccurate information entered by users, missed sales opportunities, incorrect inventory records, third-party service interruptions, or decisions made using reports generated by the App.

The App is provided as a business management tool, and users remain responsible for verifying important information and making their own business decisions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any additional limitation of liability agreed in a separate service agreement will apply to the extent legally enforceable.

15. Suspension and Termination

Trice Technologies may suspend or restrict access to the App where reasonably necessary to address security risks, suspected unlawful activity, misuse, non-payment, or material violations of these Terms.

Where appropriate and legally permissible, notice may be provided before suspension or termination.

Users or businesses may discontinue using the App in accordance with the applicable subscription or service agreement.

Upon termination, access to the App and the handling, export, retention, or deletion of associated data will be governed by the applicable agreement, Privacy Policy, and legal requirements.

16. Privacy and Data Protection

The collection, use, storage, and processing of information through the App are also governed by our Privacy Policy.

Users are encouraged to review the Privacy Policy to understand how company information, customer records, employee details, sales transactions, and other data may be processed.

Privacy Policy: Trice Sales App Privacy Policy

17. Changes to These Terms

Trice Technologies may update these Terms and Conditions from time to time to reflect changes in the App, its features, service arrangements, business practices, or applicable laws.

The updated version will be published on the relevant website or made available through the App, where appropriate, together with the revised “Last Updated” date.

Continued use of the App after revised terms take effect will be subject to applicable legal requirements concerning notice and acceptance.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India.

Subject to applicable law and any valid dispute resolution agreement between the parties, disputes arising from the use of the App shall be subject to the jurisdiction of the competent courts in Palakkad, Kerala, India.

19. Contact Information

For questions regarding these Terms and Conditions, account access, subscriptions, technical support, or use of the App, please contact:

Trice Technologies
2nd Floor, Prime Complex,
Kalmandapam, Palakkad,
Kerala – 678013, India.
Website: www.tricetechnologies.in

Please mention “Trice Sales App – Terms and Conditions” when contacting us regarding these terms.


By registering for or using Trice Sales App, you acknowledge that you have read and understood these Terms and Conditions and agree to comply with them.

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