Last Updated: 17 October 2026
Trice Technologies (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information collected and processed through the Trice Sales App (“App”).
Trice Sales App is a sales tracking and distribution management application designed to help businesses manage company information, distributors, stockists, retailers, customers, products, sales orders, inventory, employee attendance, field visits, and related business activities.
This Privacy Policy explains what information may be collected, how it is used, how it is stored and protected, and the circumstances in which it may be shared.
By accessing or using the App, you acknowledge that you have read this Privacy Policy. Where required, we will obtain the necessary consent or other lawful authorization for processing personal information.
Depending on the features enabled and how your organization uses the App, we may collect or process the following categories of information.
When a business registers for or uses the App, information may include:
Businesses using the App may enter information about their customers, retailers, shops, and distributors, including:
The information entered by a business about its customers is used to provide the sales tracking and business management services requested by that business.
The App may process product and stock-related information, including:
To facilitate sales and distribution management, the App may process:
The App may store payment-related records entered by authorized users. Unless a specific payment integration requires otherwise, users should not enter complete card details, banking passwords, PINs, or other sensitive payment credentials into general-purpose data fields.
When a business uses the App to manage its sales team, information may include:
If location-based features are enabled and the necessary device permissions are granted, the App may collect or process location information associated with salesperson check-ins, field visits, shop locations, and order tracking.
Location information is used to support attendance verification, route planning, field visit management, shop navigation, and sales operations.
Location collection depends on the features enabled, device permissions, and the App's actual technical configuration. Users should review their device location permissions and their organization's employee monitoring policies.
We may collect technical information necessary to operate, maintain, troubleshoot, and secure the App, such as device and application details, access logs, error reports, and information about system performance, where such information is collected by the App or its supporting services.
Information processed through the App may be used for the following purposes:
We do not intend to use customer or business information for purposes unrelated to providing or maintaining the App, except where otherwise permitted by applicable law or appropriately authorized.
Businesses using Trice Sales App are responsible for the information they enter into the App, including information relating to their customers, retailers, distributors, employees, products, and sales transactions.
Each business must ensure that it has the necessary rights, permissions, notices, and lawful grounds to collect and enter such information and to use the App for the intended purposes.
Trice Technologies processes this information to provide, maintain, and support the App in accordance with the applicable service arrangement and relevant legal requirements.
Businesses remain responsible for determining who within their organization may access their data and for ensuring that their use of customer and employee information is appropriate and lawful.
We take reasonable technical and organizational measures to protect information processed through the App against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the system configuration, these measures may include:
No digital system, internet transmission, or electronic storage method can be guaranteed to be completely secure. Although we work to protect information, we cannot guarantee absolute security against every possible threat.
We do not sell users' business data or customer information as a standalone commercial product.
Information may be accessed or shared in limited circumstances, including:
We expect service providers who handle information on our behalf to protect it appropriately and use it only for authorized purposes.
The App may support integrations with third-party platforms, accounting systems, ERP software, hosting services, or other business tools.
When a business chooses to use an integration, relevant information may be shared with the selected provider to facilitate the requested functionality.
Third-party services operate under their own privacy policies and terms. Trice Technologies is not responsible for the independent privacy practices of third-party services, although we will take appropriate steps regarding any processing for which we are responsible.
Users and businesses should review the applicable third-party terms before enabling integrations.
We retain information for as long as reasonably necessary to provide the App, maintain business records, fulfil contractual obligations, resolve disputes, support security and backups, and comply with applicable legal requirements.
Retention periods may vary depending on the type of information, the service agreement, the business's instructions, and relevant legal obligations.
Businesses may request correction or deletion of information, subject to applicable law, contractual obligations, and legitimate retention requirements.
Where an account is terminated, we will handle associated information in accordance with the applicable service agreement, retention requirements, and our operational data deletion procedures. Information remaining in backups may be retained for a limited period before being removed through the normal backup lifecycle.
Depending on applicable law and the nature of the information processed, individuals may have rights to:
Businesses using the App should generally contact their own organization first regarding customer, retailer, or employee information entered by that organization.
Requests relating to information processed directly by Trice Technologies may be submitted using the contact details provided in this policy. We may need to verify the requester's identity or authority before taking action.
Certain information may need to be retained or processed where required or permitted by applicable law.
Trice Sales App is intended for business use and is not specifically designed for children.
Businesses should not enter children's personal information into the App unless doing so is necessary, lawful, and supported by the required permissions or consent under applicable law.
If we become aware that personal information has been collected or processed in violation of applicable legal requirements, we will assess the matter and take appropriate steps.
Users are responsible for maintaining the confidentiality of their login credentials and for using the App only through authorized accounts.
Businesses should assign appropriate access permissions to employees, promptly revoke access when users leave the organization or change roles, and ensure that shared devices and accounts are managed securely.
Please notify us if you suspect unauthorized access to your account or business information.
We may update this Privacy Policy from time to time to reflect changes in the App's features, business operations, security practices, or applicable legal requirements.
Any updated version will be published on the relevant website or made available through the App, where appropriate. The revised policy will include an updated “Last Updated” date.
We encourage users and businesses to review this policy periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of information through Trice Sales App, please contact:
Trice Technologies
2nd Floor, Prime Complex,
Kalmandapam, Palakkad,
Kerala – 678013, India.
Website: www.tricetechnologies.in
For privacy-related requests, please use the official contact channels provided on our website and mention “Trice Sales App – Privacy Request” in your communication.
We will review and respond to requests in accordance with applicable legal requirements and our established procedures.
By using Trice Sales App, users and businesses are expected to follow this Privacy Policy and all applicable laws governing the collection, use, and protection of personal and business information.